Siebel Mobile : Mobile Db Extract Is Taking 3 Hours Of Time (Doc ID 2106528.1)

Last updated on FEBRUARY 14, 2016

Applies to:

Siebel Mobile Applications - Version 8.1.1.14.9 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Mobile dbxtract task took 3 hours  to complete the extract.

HandheldSyncLog Info 3 0000001056a112a8:0 2016-01-22 01:38:45 End of database extraction.
HandheldSyncLog Info 3 0000001056a112a8:0 2016-01-22 01:38:45 Total Elapsed Times: 03:02:02, BusComp: 10485.879 sec, PickList: 407.282 sec
HandheldSyncLog Info 3 0000001056a112a8:0 2016-01-22 01:38:48 Request ExtractMore returning <ExtractMore ReturnCode="OK" Complete="100"></ExtractMore>

Cause

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