Siebel Handheld: After Upgrade to IP15 Accessing Sales Analysis Screen returns error 'SSstaticString Access Violation'

(Doc ID 2107048.1)

Last updated on MARCH 01, 2018

Applies to:

Siebel Handheld - Version 15.4 [IP2015] and later
Information in this document applies to any platform.

Symptoms

Siebel Handheld - on version: 15.4 [IP2015]

On a Development/Test environment, after upgrading to Siebel 15.x, there was an error faced in Sales Analysis screen on Siebel Handheld Consumer Goods application:
The Screen / View accessed are = "Sales Analysis" / "Order Sales Analysis".

ERROR
-----------------------
"SSstaticString Access Violation."


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Handheld users cannot access that screen/view on PDA application.

Cause

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