Wrong Record Count In Catalog Product Applet

(Doc ID 2107227.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eCommunications - Version 15.5 [IP2015] and later
Information in this document applies to any platform.


On : 15.5 [IP2015] version, Configuration - General

Wrong record count in Catalog Product Applet

Record count should be correct

The issue can be reproduced at will with the following steps:
1. Login to application
2. Create catalog, categories and add 2 products and add to price list
3. Define an E&C rule so that 1 product is hidden
4. Create a Sales order and drill on it.
5. In Browse -> Catalog, categories tree applet, notice count next to categories.
6. Count still shows as 2 in tree applet where only 1 product is displayed.

The issue has the following business impact:
Due to this issue, causes confusion for users.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms