My Oracle Support Banner

Unable To Send Emails Using F9 With Office 365 For TLS Connection (Doc ID 2107431.1)

Last updated on AUGUST 03, 2018

Applies to:

Siebel CRM - Version [IP2014] and later
Information in this document applies to any platform.


Unable to send emails using F9 with Office 365 for TLS Connection:

CommSrvr CommSrvrDebug 4 0000040556c10cc1:0 2016-02-16 20:48:01 Starting Current Profile: '' with Delivery Status Domain = ''
CommSrvr CommSrvrDebug 4 0000040556c10cc1:0 2016-02-16 20:48:01 Recipient Id = ''
EMR_Log GenericError 1 0000040556c10cc1:0 2016-02-16 20:48:10 SMTP MAIL error: 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM

Exchange version is 2016 in Office 365.

Port: 587


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.