SBL-EAI-04116: 'Data Send': 'The Login Request Was Denied', Code: '12015 while running Siebel BIP Reports (Doc ID 2107568.1)

Last updated on FEBRUARY 17, 2016

Applies to:

Siebel CRM - Version 8.1.1.11.14 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.14 [IP2013] version, Reports

When attempting to generate Siebel BIP reports, the BI Publisher is returning below error:

ERROR
-----------------------
ObjMgrLog Error 1 0000000256945de6:0 2016-02-01 15:24:22 (httptransport.cpp (1720)) SBL-EAI-04116: HTTP Internet Exception during 'Data Send': 'The login request was denied ', code: '12015'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup Siebel BIP integration
2. Make sure that the reports are running properly
3. Try to generate a report for every request and see if there are errors

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run reports and this was causing a setback.

Cause

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