Send Attachment From Siebel (Doc ID 2107823.1)

Last updated on NOVEMBER 22, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.7 [IP2014] and later
Information in this document applies to any platform.

Goal

Requirement is to send email with attachment and dynamically use From Address. We can see the input parameter "From Address" only in SendSMTPMessage of Outbound Communications Manager. All the rest of the method does not have this capability. 

For SendSMTPMessage, we can see an input parameter "Attachments" of type Hierarchy but couldn't find any documentation for the same. We are able to send Attachment using SendMessage but we can't dynamically change the From Address. We need both the capability.

Please note: The email body is generated dynamically and it can't be created using vanilla Siebel Templates. We are using OpenUI.
 

Solution

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