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Setting Web Tools Composer Is Causing Crash (Doc ID 2107909.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel Tools - Version 15.5 [IP2015] and later
Information in this document applies to any platform.


On : 15.5 [IP2015] version, Configuration - Dev Env

Setting Web Tools Composer is causing crash

For Siebel IP15.5, we are configuring Web Tool composer.
Customer is able to login to Web Tool application after, creating the AOM and virtual directory.

But when customer setting below parameter for eCommunication object manager and SWETool OM, Getting server busy error for both eComm and WebTool OM.

Change param EnableResponsive=TRUE for comp SWToolsObjMgr_enu
change param EnableResponsive=TRUE for comp eCommunicationsObjMgrOUI_enu

The crash file is getting  created after increasing Log level to 5.


sslcshar +0x2a05 = SSstring::GetReadBuffer() +0x5
sscdms80 +0x1a02 = CSSODBCDbConn::~CSSODBCDbConn() +0x192
sscdms80 +0x7c02 = LessComparison::operator()() +0x52
sscfdm +0x432fc = CSSFieldList::RemoveAllSqlFields() +0x119c
sscfdm +0x7f92b = CSSFieldList::RemoveAllSqlFields() +0x3d7cb
sscfdm +0x1b95a = CSSCTAppletInfo::~CSSCTAppletInfo() +0x1a7a
sscfdm +0x26b1b = CSSACViewModePermission::~CSSACViewModePermission() +0x41b
sscfdm +0x176f21 = CSSTaskLogUtil::SetCommittingTask() +0x34c1

The issue has the following business impact:
Due to this issue, developers can not use Siebel composer tools.


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