Siebel Mobile: Responsive Web Design (RWD) mode not working properly for Certain UI elements - Pick Applets, List Applets on Phone devices (Doc ID 2108546.1)

Last updated on FEBRUARY 26, 2016

Applies to:

Siebel Mobile Applications - Version 15.3 [IP2015] and later
Information in this document applies to any platform.

Symptoms

After installing IP15 on Siebel Mobile application, following was the issue observed

 Responsive/Fluid Design feature works fine till the form factor of an iPad / tablet device. When the form factor of the device reduces beyond the iPad (i.e. smartphone), two behaviors were observed:

1. The form factor last achieved by the iPad is shrunk to fit the iPhone. There is no fluid design when form factor is beyond iPad
2. Sometimes the Form factor or the iPad is retained on the iPhone without shrinking. In that case the UI is cut.

This is mostly observed in List Applets in Portrait mode or Pick / Association Applets - when one may have to pan the screen to be able  to access navigation buttons.
Earlier Mobile Platform behavior in IP13 could be easily rendered for iPhone as well.

Cause

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