SWSE Installation Apparently In Hang Showing "Migration Successful" and Next Button is Disabled (Doc ID 2108692.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.0 [IP2015] version, Installation

ACTUAL BEHAVIOR

when installing Siebel Web Server Extension (SWSE) , it keeps hang in the last step indicating "Migration Successful" but next button is greyed out.

EXPECTED BEHAVIOR

it is expected that after completing fine, the Next button is enabled and can be pressed to complete

STEPS

The issue can be reproduced at will at customer with the following steps:
1. install 15.0 swse as migration option (from 8.1.1.10), installation with 22 languages
2. at the end, the wizard shows Migration Successful but the Next button is disabled. Waited for 5 hours on the same situation.


Cause

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