OBI 12c: Segment "Update Counts" Giving Error Path Not Found (/system/mktgjob/job[nn]) (Doc ID 2108984.1)

Last updated on JULY 25, 2017

Applies to:

Siebel Marketing - Version 8.2.2.4.12 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Segment "Update Counts" giving error Path not found (/system/mktgjob/job[nn])  

The issue can be reproduced at will with the following steps:

1. Select any segment from the Catalog and click Edit
2. In the segment click Update Counts at the upper right
3. Click Ok In Update Counts window.
4. After a couple of seconds, following error occurs.

An error occurred while updating the counts Path not found (/system/mktgjob/job60)  Error Details
Error Codes: U9KP7Q94

Cause

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