Tab Order Changes After Drilldown On Read-Only Control On Form Applet (Doc ID 2109314.1)

Last updated on MARCH 21, 2017

Applies to:

Siebel CRM - Version 8.2.2.14.9 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On a form applet, after user drilldown on a read only control the Tab Order changes.


STEPS

The issue can be reproduced at will with the following steps:

1. User configures a Drilldown on a read only control in a form applet.

2. Before configuring a Drilldown on the Form Applet, the Tab Order is like below on the fields
1) Special Interest
2) SR Id
3) Case Id

3. Once user has implemented the Drilldown on SR Id field, the Tab Order has changed to below.

1) Special Interest
2) SR Id
3) Related Receipt Id

4. Now, the Third Tab Order is changed from Control "Case Id" to "Related Receipt Id"

5. If there is no Drilldown Configured on the Field "SR Id", the Tab Order Works fine.

Changes

 

Cause

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