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Intermittent Siebel eScript engine crashes while preparing custom Data Transformation Engine BS (uses "eaisiebel.js") (Doc ID 2109872.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Siebel CRM - Version 8.1.1 [21112] and later
Information in this document applies to any platform.


One could note intermittent Object Manager process crashes, while executing server-side code of custom Business Service written in Siebel eScript.

Often the crashing code is an implementation of the Data Transformation Engine (DTE) that executes data between  Integration Objects using methods provided by the "eaisiebel.js" standard include.

Otfen the crash may occur when the custom DTE BS is invoked form a workflow process step, that should provide data to the custom Virtual Business Component (VBC).


Typical crash source diagram for DTE BS is:





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