Siebel Loyalty Batch Engine Crashing When Processing Tiers
(Doc ID 2111086.1)
Last updated on MAY 16, 2023
Applies to:
Siebel Loyalty Engine - Version 8.1.1.10 [23021] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.1.10 [23021] version, Loyalty
When attempting to run Loyalty Bucket Processing the process crashes .
ERROR
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Crashes described in Bug 16737510
STEPS
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The issue can be reproduced at will with the following steps:
Set up a promotion to process an accrual processing the number of points in
the transaction.
Optional: Add a promotion attribute to the promotion which adds records to
the bucket processing
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |