OPEN UI: Unable to Attach or Open Attachment larger than 25 MB Limitation

(Doc ID 2111144.1)

Last updated on MARCH 01, 2018

Applies to:

Siebel CRM - Version 8.1.1.14 [IP2014] to 8.1.1.14.14 [IP2014] [Release V8]
Siebel CRM - Version 15.0 [IP2015] to 15.8 [IP2015] [Release V15]
Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

Users cannot open or upload attachments larger than 20 MB size (OR any size) from any vanilla view like Accounts/Service Request Home-Attachments.

Changes

 None.

Cause

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