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Display Issue With Dropdown After A Query (Only On IE) (Doc ID 2111544.1)

Last updated on FEBRUARY 04, 2019

Applies to:

Siebel CRM - Version 15.3 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.3 [IP2015] version, Configuration - General

ACTUAL BEHAVIOR
---------------
Picklist Dropdown Issue while Query in OpenUI IE11

EXPECTED BEHAVIOR
-----------------------
Picklist Dropdown should appear similar to chrome browser

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Launch the application and navigate to service screen
2. Navigate to service request list view
3. Query with status open in form applet
4. After results are retrieved,query with sub status as unassigned in form applet
5. Results are retrieved but the dropdown for the status field opens up in form applet


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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