Updating Category Item Count Gives Wrong Value
Last updated on MARCH 01, 2016
Applies to:Siebel CRM - Version 15.7 [IP2015] and later
Information in this document applies to any platform.
On : 15.7 [IP2015] version, Client Functionality
When updating the category item count, the count is not displayed correctly in Open UI
1. Navigate to Site Map > Administration - Catalog > Catalog Administration: the Catalogs list appears.
2. Click the name of a Catalog: the Categories list displays the categories belonging to that Catalog.
3. Select a category.
4. Click the menu button under the Categories tab, and then choose Update Count: the category item count is updated for that category.
Result: Count is incorrect.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms