The Specialized Method 'DoNewRecord' is Not Supported Error Occurs When Hit the New Acct Call Button (Doc ID 2113030.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 15.8 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.8 [IP2015] version, Configuration - General

When hit New Account Call button, the below error occurs:

ERROR
-----------------------
The specialized method 'DoNewRecord' is not supported on Business Component 'Pharma Account Call' used by Business Object 'Pharma Account Call'.(SBL-DAT-00322).



STEPS
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The issue can be reproduced at will with the following steps:
1. Hit the New Acct Call button under Activities List app w/Nav


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use th New Account Call button

Cause

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