Proposal Edit Layout" deletes existing sections (Doc ID 2114071.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.4 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.4 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Proposal Generation Fails

After applying IP15_4, changes done to Proposal Template are being saved. However, the sections are delete when using "Edit Layout".

EXPECTED BEHAVIOR
-----------------------
Using "Edit Layout" all sections should be generated in the document.

Steps to Reproduce:

3 Sections are added to the Proposal Template

Section A
Section B
Section C

Within each "File" Type Section you add the "Components":

Section A
> Section A-1 > file: a

Section B
> Section B-1 > file: b

Section C
>Section C-1 > file: c

Then you first generate the Proposal using above Template

All 3 sections are generated (A-1, B-1, C-1)

However, if you click in "Edit Layout", you will see the following:

Content Library Table of Contents
Section X A
Section A-1 B
Section B-2 C

If you just keep the way it is, without any changes, it will generate the document as expected - with all sections

Now, if you decide to add Section X to the Layout using "Edit Layout" you would do the following:

Content Library Table of Contents
A
Section A-1 B
Section B-2 C
Section X

Now, if you generate the document, it will only generate Section X as main sections A, B, C are not listed.

Cause

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