Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 188.8.131.52.9 [IP2013] and later
Information in this document applies to any platform.
When UseANSIControlsForCP OM/CFG parameter is set to CP932, 'Conversion' key in Japanese keyboard 106/109 converts string to garbage data.
(0) You have to use Japanese 106/109 keyboard. English keyboard does not have 'Conversion' key.
(1) Go to [Accounts]->[Accounts List] view.(2) Click 'Site' field and type any japanese string.
(3) Select the string and press 'Conversion' key.
(4) The string is converted to garbage data and then saved as question mark(s).
It looks that the 'Conversion' key picks wrong character code.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms