UseANSIControlsForCP parameter causes 'Conversion' key pick wrong character code (Doc ID 2114943.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.9 [IP2013] and later
Information in this document applies to any platform.

Symptoms

When UseANSIControlsForCP OM/CFG parameter is set to CP932, 'Conversion' key in Japanese keyboard 106/109 converts string to garbage data.

(0) You have to use Japanese 106/109 keyboard. English keyboard does not have 'Conversion' key.
(1) Go to [Accounts]->[Accounts List] view.(2) Click 'Site' field and type any japanese string.
(3) Select the string and press 'Conversion' key.
(4) The string is converted to garbage data and then saved as question mark(s).

It looks that the 'Conversion' key picks wrong character code.

Cause

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