Fulfilment Export Is Not Working (Doc ID 2115299.1)

Last updated on MARCH 23, 2016

Applies to:

Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.0 [IP2015] version, System Admin

When attempting to use custom method to call fulfillment code to export data in phyrender.js file to opportunity in Excel.
the following error occurs.

ERROR
-----------------------
The method 'VCCExportOpportunities' is not supported on Business Service 'VCC Fulfilment Export'.(SBL-DAT-00323)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to application and navigate to EDIT*Fulfilment Export as shown below
2. Error is displayed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get Excel fulfillment reports..

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms