Fulfilment Export Is Not Working

(Doc ID 2115299.1)

Last updated on MARCH 23, 2016

Applies to:

Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.


On : 15.0 [IP2015] version, System Admin

When attempting to use custom method to call fulfillment code to export data in phyrender.js file to opportunity in Excel.
the following error occurs.

The method 'VCCExportOpportunities' is not supported on Business Service 'VCC Fulfilment Export'.(SBL-DAT-00323)

The issue can be reproduced at will with the following steps:
1. Login to application and navigate to EDIT*Fulfilment Export as shown below
2. Error is displayed.

The issue has the following business impact:
Due to this issue, users cannot get Excel fulfillment reports..


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