When Using F2 Hot Key To Open A MVG Field Popup Applet It Fail And Show Error SBL-UIF-00335 (Doc ID 2115731.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel SmartScript - Version 15.4 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.4 [IP2015] version, SmartScript


The question name is sometimes not displayed in the applet "Pick Next Question Name", this can happens using TAB or F2 to bring the pop up applet.

The question name should appear correctly

Go to:
1. Administration - SmartScript --> Script --> Branches
2. Add new branch
3. In the "Pick Next Question Name" enter the name of a Question and then press F2 to open the Pick Applet
4. An error or hang behavior happens and the user can not select Next Question

This seems to affect MVG outside the SmartScript area too.

Cause

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