Search Button Under Vanilla Dealer Location View given an error

(Doc ID 2115873.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel eAutomotive Service - Version [IP2014] and later
Information in this document applies to any platform.


On : [IP2014] version, Client Functionality

When trying to use the Search button under vanilla Dealer Location view in Open UI, the following error occurs.


Invalid city, state, or ZIP code. Please provide a valid input value.(SBL-SFS-00400)

The issue can be reproduced at will with the following steps:
1) Map city, state and zip code in Siebel Tools to set fields editable.

Siebel Tools > eAuto Dealer Locator List Applet (Automotive) > Control:

Caption: City
Field: <blank>

changed to

Field: City

Do the same for the other fields.

2) Go to Automotive Tools > Dealer Locator

3) Select 'Argentina' from Country Picklist

4) Click Search:

We detected an Error which may have occurred for one or more of the following reasons:


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms