Search Button Under Vanilla Dealer Location View given an error (Doc ID 2115873.1)

Last updated on JUNE 01, 2017

Applies to:

Siebel eAutomotive Service - Version 8.1.1.14.11 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.11 [IP2014] version, Client Functionality

When trying to use the Search button under vanilla Dealer Location view in Open UI, the following error occurs.


ERROR
-----------------------

Invalid city, state, or ZIP code. Please provide a valid input value.(SBL-SFS-00400)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Map city, state and zip code in Siebel Tools to set fields editable.

Siebel Tools > eAuto Dealer Locator List Applet (Automotive) > Control:

Name:InputString4
Caption: City
Field: <blank>

changed to

Field: City

Do the same for the other fields.

2) Go to Automotive Tools > Dealer Locator

3) Select 'Argentina' from Country Picklist

4) Click Search:

We detected an Error which may have occurred for one or more of the following reasons:



Cause

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