Values Not Being Saved When Editing In Form Applet And Changing Record In List Applet (Doc ID 2116121.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.9 [IP2014] and later
Information in this document applies to any platform.

Symptoms

When there is an Editable field in Form applet but the same is Readonly in list applet. Values not saved when edited in form applet and changing record in list applet using navigation buttons or clicking in list applet

Steps:

1. Choose a view where there is an Editable field in Form applet but the same is Readonly in list applet. if unable to find make customization on an existing field. I did it for Site field in My accounts view. so Site is read only in list applet and editable in form applet

2. Edit the Site in form applet and click anywhere in list applet or navigate to next records using list applet navigation buttons back and forth couple of times.

Cause

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