Cannot Communicate With Desktop Integration Siebel Agent! (SBL-UIJ-52873)
(Doc ID 2116953.1)
Last updated on JULY 03, 2023
Applies to:
Siebel CRM - Version 8.1.1.14.14 [IP2014] and laterInformation in this document applies to any platform.
On : IP15.9 [IP2015] version, Client Functionality
Cannot communicate with Desktop Integration Siebel Agent! (SBL-UIJ-52873)
ERROR
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Cannot communicate with Desktop Integration Siebel Agent! Please check firewall settings of your machine and make sure it can connect to Siebel server.(SBL-UIJ-52873)
WARNING:postRequest: IOException when trying to connect to Siebel server
STEPS
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1. Open a OM which is secure browser enabled(https) and click on an attachment
2. A popup is displayed with open, save and cancel buttons
3. Click on Open
4. failing with below error
Cannot communicate with Desktop Integration Siebel Agent! Please check firewall settings of your machine and make sure it can connect to Siebel server.(SBL-UIJ-52873)
Changes
Cause
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In this Document
| Symptoms |
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| Cause |
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