Sort/Lock When Selecting Column Header In A List Applet Shows Values As Undefined (Doc ID 2117037.1)

Last updated on MARCH 17, 2016

Applies to:

Siebel CRM - Version 15.7 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.7 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Left-clicking on an applet window column header and selecting Sort/Lock results in "undefined" error rather than normal behavior (Sort/Lock).

EXPECTED BEHAVIOR
-----------------------
Sort/Lock that results from a left-click on a column header should allow the user to either Sort or Lock the column. 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. When you are on list applet, left click on the column header
2. The Sort/Lock should display
3. Notice the value shown reads as "Undefined" instead of "Sort/Lock".

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Unexpected behavior to the user results in the inability to sort or lock columns with appropriate left-click action.  This results in UI issues that renders the work of the user incomplete.

Cause

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