Last updated on MARCH 20, 2016
Applies to:Siebel CRM - Version 15.8 [IP2015] and later
Information in this document applies to any platform.
On : 15.8 [IP2015] version, CTI
Icon Not Displayed On Accept Call Button. Integration With CISCO
When call incoming the button "Accept Work Item" stay gray color without icon.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms