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Microsoft Outlook to Siebel Application Drag and Drop (SODD) (Doc ID 2117212.1)

Last updated on OCTOBER 27, 2024

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] to 23.2 [Release V8 to V17]
Information in this document applies to any platform.

Purpose

This document is intended to provide detailed information about Microsoft Outlook to Siebel Open UI Drag and Drop (SODD).

Chrome browser start to support Drag and Drop Emails and Attachments from Outlook to Chrome Browser on February 2019.

Microsoft Edge which is a Chromium-based browsers, has also implemented Drag and Drop Emails and Attachments from Outlook to Edge browser on February 2019.

Oracle recommend to use the native support for Drag and Drop introduced in latest Chrome and Edge browsers instead of using Microsoft Outlook to Siebel Application Drag and Drop plug-in for MS Outlook.

NOTE: Please note that Siebel plans to deprecate SODD from Siebel CRM products in May 2023. Please refer to the Siebel Certification tab for up-to-date information.

Scope

This document is informational and intended for any user.

Applicable Releases:

Siebel CRM 8.1.1.11 Open UI and onwards

Platform and Email Client Support

Microsoft Windows OS version.

You must install the correspondent platform based on Microsoft Outlook version:

For MS Outlook 32 bit version, please download MS Outlook Plug-in for Drag and Drop to Siebel for platform = "Microsoft Windows (32-bit)" 
For MS Outlook 64 bit version, please download MS Outlook Plug-in for Drag and Drop to Siebel for platform = "Microsoft Windows x64 (64-bit)" 

The MS Outlook Plug-in for Drag and Drop to Siebel is a Microsoft Outlook plug-in so it depends on the MS Outlook version (32-bit or 64-bit) and NOT in the Windows Operational System version.


 

Details

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In this Document
Purpose
Scope
 Applicable Releases:
 Platform and Email Client Support
Details
 Microsoft Outlook to Siebel Open UI Drag and Drop 
 Supported Use Cases
 Steps to Enable Microsoft Outlook to Siebel Open UI Drag and Drop
 Product Download
 Frequently Asked Questions
References

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