WSD 615 And Apply Patch#19944200 Issue With DB Version 12.1.0.2

(Doc ID 2117315.1)

Last updated on MARCH 24, 2016

Applies to:

Siebel Marketing Server - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.0 [IP2015] version, Email Marketing Server

When attempting to install WSD patch 19944200 on DB 12.1.0.2, customer observe errors such as:

ERROR
-----------------------
SurveyResponseDeleterDaemon] ERROR (SurveyResponseDeleterDaemon.java:267) - Exception :
com.medpool.communicator.runtime.services.DBAccessException: Maximum number of open connections reached after 50 retries.
at com.medpool.communicator.runtime.services.DBAccess.getConnection(DBAccess.java:294)
at oracle.apps.sem.wsd.response.runtime.SurveyResponseDeleterDaemon.getSurveysInStatus(SurveyResponseDeleterDaemon.java:233)
at oracle.apps.sem.wsd.response.runtime.SurveyResponseDeleterDaemon.run(SurveyResponseDeleterDaemon.java:166)


STEPS
-----------------------
1. Install WSD on DB 12
2. Apply patch 19944200

BUSINESS IMPACT
-----------------------
WSD installation is not completed on DB 12

Cause

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