Orphan Line Items And Booking Records Getting Created Under Orders And Event Check
(Doc ID 2117844.1)
Last updated on NOVEMBER 22, 2019
Applies to:
Siebel Hospitality - Version 8.2.2.4.17 [IP2013] and laterInformation in this document applies to any platform.
Symptoms
Orphan Line Items and Booking Records getting created under Orders and Event Check
Steps to Reproduce:
>Login to application and create an opportunity
>Create a quote under that opportunity
>Create a function under the newly created quote and create Event Order to it
>Event order gets created.
>Now take the count of S_FUNC_TNT , S_BOOKING_TNT , S_ORDER_ITEM table records.
> S_FUNC_TNT , S_ORDER_ITEM , S_BOOKING_TNT .
> Now create a function under Event Order and don't save it.
> Take the count of all 3 tables again.
> New Count S_FUNC_TNT , S_ORDER_ITEM , S_BOOKING_TNT.
> Now Click on back Button on Internet Explorer or click Undo record on Functions.
> Now take the count of records again in the table.
> You can see that the S_ORDER_ITEM , S_BOOKING_TNT record stays in the system which is orphan.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |