Installed Assets Have Installed Date Different From Order Completed Date And Asset Creation Date (Doc ID 2118080.1)

Last updated on JULY 24, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.5 [IP2014] and later
Information in this document applies to any platform.

Symptoms

 ACTUAL BEHAVIOR
Installed Assets have installed Date different from Oder Completed Date and Asset Creation Date

EXPECTED BEHAVIOR
Installed Asset Installed Date should be equal to Order completion date

STEPS

1. change Server time zone to (UTC-08:00) Pasific Time (US & Canada)
2. Launch Application and create order with some line items
3. Create Asset and Update completion date as current date + 2 days
4. See the Installed date for Asset

 

 

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms