Product Configurator Taking Huge Time For Caching During Each Run

(Doc ID 2118208.1)

Last updated on AUGUST 22, 2017

Applies to:

Siebel CRM - Version 8.1.1.6 [21233] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.6 [21233] version, product configurator is taking huge time for caching during each run.

EXPECTED BEHAVIOR
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Caching in product configurator done only the first time

STEPS
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The issue can be reproduced at will with the following steps:
1. We are seeing high amount of time taken by configurator for caching on each configurator specific clicks on UI. This is impacting the performance of the application.
2. We are using remote configurator and we have enabled pre-caching on the econfigurator. I would like to understand why when we launch configurator from UI is loading the specific customizable product, which has already been cached.


Cause

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