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Sporadic Server Busy Error While Login Into AOM (Doc ID 2118335.1)

Last updated on MARCH 01, 2018

Applies to:

Siebel CRM - Version 15.6 [IP2015] and later
Information in this document applies to any platform.

Symptoms

- Application users are getting server busy error messages
- The SiebelConnectionBroker(SCBroker) component is trying to connect to unavailable ApplicationObjectManager (AOM) PID
- Even restarting Gateway and Siebel servers the SiebelConnectionBroker(SCBroker) sometimes still pointing to OLD ApplicationObjectManager (AOM) PID which causing server busy error at client end.

Cause

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