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Automatically Update Correspondence Status Without Clicking Update Button (Doc ID 2118825.1)

Last updated on JULY 15, 2021

Applies to:

Siebel CRM - Version 15.5 [IP2015] and later
Information in this document applies to any platform.


After clicking the 'Generate' button in Correspondence, the user does not know if the generation has completed until he clicks the 'Update' button to refresh the record to display the status.

Users want system to automatically refresh the status field without manual intervention.

Is there any workaround/recommendation to enable auto-refresh to reflect the status updates as the document is being generated?


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