Issue With Dispatch Board Refresh After Changing The PDQ in OpenUI (Doc ID 2118863.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel CRM - Version 8.1.1.14.10 [IP2014] and later
Information in this document applies to any platform.

On Siebel Open UI - IP 2014 Patchset 10 call center application,there are issues with Dispatch Board refresh after changing the PDQ.

It is expected to change data in Dispatch Board on PDQ change. This is working fine in HI.

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In this Document

Symptoms

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