Open UI IP15 Cancel Query Popup is not Working From PDQs
Last updated on JULY 10, 2018
Applies to:Siebel Financial Services CRM - Version 15.0 [IP2015] and later
Siebel CRM - Version 15.18 [IP2015] to 15.18 [IP2015] [Release V15]
Information in this document applies to any platform.
WHAT IS THE DESIRED BEHAVIOR?
Cancel Query Popup applet should display if user queries from PDQs.
WHAT IS THE ACTUAL OR UNEXPECTED BEHAVIOR?
Cancel Query Popup applet is not displaying if user queries from PDQs.
1)Login to Application
2)Go to Activities screen
3)From the PDQ drop down, select 'All Activities'
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