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Open UI IP15 Cancel Query Popup is not Working From PDQs (Doc ID 2119270.1)

Last updated on JULY 10, 2018

Applies to:

Siebel Financial Services CRM - Version 15.0 [IP2015] and later
Siebel CRM - Version 15.18 [IP2015] to 15.18 [IP2015] [Release V15]
Information in this document applies to any platform.

Symptoms

WHAT IS THE DESIRED BEHAVIOR?
=============================
Cancel Query Popup applet should display if user queries from PDQs.

WHAT IS THE ACTUAL OR UNEXPECTED BEHAVIOR?
==========================================
Cancel Query Popup applet is not displaying if user queries from PDQs.
REPRO_STEPS
===========
1)Login to Application
2)Go to Activities screen
3)From the PDQ drop down, select 'All Activities'



Changes

 

Cause

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