Recent Records Applet Displaying Records in a Text Box (Doc ID 2119841.1)

Last updated on JANUARY 10, 2017

Applies to:

Siebel eCommunications - Version 15.5 [IP2015] and later
Information in this document applies to any platform.

Symptoms

Recent records applet displaying records inside a text box


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Find the views associated to the drill down of recent records applet on the Accounts Home Page.
2. Remove the views from the users responsibility.
3. Log back to the application and navigate to the Accounts Home page.
4. In HI the records appear as a static text, in Open UI application there is a text box covering the text.



Cause

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