We Are Facing An Error As In Below Description When Creating A New Record. (Doc ID 2120157.1)

Last updated on MARCH 24, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.3 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.3 [IP2014] version, Siebel VB / eScript / COM

Once the New Record is created and Customer is trying to Save the Record , The Below errors are coming. the following error occurs.

ERROR
-----------------------
Invalid operation when not executed.(SBL-DAT-00471)
Invalid operation while not in update mode.(SBL-DAT-00474)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Customer Navigating to Campaign Screen and Creating a New record

2. Once the New Record is created and Customer is trying to Save the Record , The Below errors are coming.
Invalid operation when not executed.(SBL-DAT-00471)
Invalid operation while not in update mode.(SBL-DAT-00474)

3. The Record is also saved at the back-end. No problem in saving the record. But the error is coming.


Cause

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