Data from CSV files are not loaded to User Event Table when Usage Pattern Tracking is Enabled in UNIX Database

(Doc ID 2120932.1)

Last updated on AUGUST 27, 2017

Applies to:

Siebel CRM - Version 15.6 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.6 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Data is not loaded from csv files to S_USER_EVENT when usage pattern tracking is Enabled.

EXPECTED BEHAVIOR
-----------------------
Data should be loaded to S_USER_EVENT

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Set Enable UPT to TRUE in system preference
2.Configure the Events for which Usage pattern should be tracked
3.Enable WorkflowBatchManager Component and activate UPT Workflow Process
4.Create new Job with UPT Job Template
5.Launch the application and navigate to the Applet for which the Events are configured,Data is loaded in to CSV file,but data from CSV is not loaded to S_USER_EVENT

 

Cause

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