Open UI: Entering Non-existing Values In Campaign Fields With A Pick Applet Causes Long Wait Time (Doc ID 2121613.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.7 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.7 [IP2015] version, Siebel Marketing

ACTUAL BEHAVIOR
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Navigate to a campaign , and fill a value in a field with a pick applet associated to it, if that value is not present in the picklist, there is a long wait time. After the wait time, nothing happens (instead of the pick applet appearing).

EXPECTED BEHAVIOR
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Pick applet should open.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to campaign management
2. Enter "zzzz" in execution period field
3. Click on the pick applet icon.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot .

Cause

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