First Letter of Search Criteria Disappears During Query or LOV Dropdown (Doc ID 2121875.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.10 [IP2014] to 8.1.1.14.14 [IP2014] [Release V8]
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.10 [IP2014] version, Client Functionality

After typing a letter in an LOV field, the LOV drop down should be invoked (display).

STEPS
1. Launch Siebel application using Open UI (IE 11).
2. Navigate to “All Service Requests”.
3. Click the magnifying glass to place the view into query mode.
4. Type  Capital “O”, then wait 1 second.
5. Type “P".

Result: The first letter entered, "O", disappears.

Cause

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