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Opening An LOV Field And Tabbing Out Deletes The Current Value (Doc ID 2122261.1)

Last updated on JULY 21, 2020

Applies to:

Siebel Call Center - Version [IP2014] and later
Information in this document applies to any platform.


Whenever a user selects mr/mrs LOV in Contacts and checks to see if a client is Mr/Mr/professor etc but doesn't select anything and then tabs out of the LOV the Mr/Mrs field gets cleared out and the data is lost. Is it a normal behavior or a bug?


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