Opening An LOV Field And Tabbing Out Deletes The Current Value. (Doc ID 2122261.1)

Last updated on JUNE 05, 2017

Applies to:

Siebel Call Center - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Goal

Whenever a user selects mr/mrs LOV in Contacts and checks to see if a client is Mr/Mr/professor etc but doesn't select anything and then tabs out of the LOV the Mr/Mrs field gets cleared out and the data is lost. Is it a normal behavior or a bug?
 

Solution

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