Email Response Outbound Communication Screen - upon Minimizing, outgoing mail applet is greyed out (Doc ID 2122380.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

 WHEN COMMUNICATIONS SCREEN MINIMIZED, REPLY OUTBOUND EMAIL APPLET GETS GREYD OUT.

When Communications Screen minimized, and you click Reply, Outbound Email
 applet, must be editable.

Changes

 none

Cause

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