Dispatch Board Rendering Issue In Open UI With Different Time Zoom Intervals (Doc ID 2123074.1)

Last updated on APRIL 01, 2016

Applies to:

Siebel CRM - Version 8.1.1.11.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.11 [IP2013] version, Client Functionality

ACTUAL BEHAVIOR
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Dispatch Board Rendering Issue in Open UI with Different Time Zoom Intervals

Found a UI rendering issue in Dispatch Board in Open UI. If you select 4 hour time zoom interval, instead of displaying 4 hour schedule in the slot with the same width as 1 hour time zoom interval, Dispatch Board just increases width of the slot four times bigger. The same functionality works fine in HI

EXPECTED BEHAVIOR
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In FS Dispatch Board Gantt Applet, Width of schedule is increased instead it should remain how it displays for 1 hour time zone

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Siebel Application
2. Go to Dispatch Dashboard screen
3. Click on Activity Gantt Chart button 2 and 4 where Width got increased



Cause

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