Disconnect Is Not Working Properly For Promotion From WebService (Doc ID 2124241.1)

Last updated on APRIL 05, 2016

Applies to:

Siebel CRM - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

ABOWEBSERVICE - Disconnect is not working properly for promotion. It creates action codes = '-' for components of the promotion instead of "Delete" or "Update"

For example :

 

From UI

Promotion - Action code: Delete
Root Prod - Action Code: Delete
Child Prod1 - Action Code: -Delete
Child Prod2 - Action Code: - Delete

From Web Service

Promotion - Action code: Delete
Root Prod - Action Code: Update
Child Prod1 - Action Code: -
Child Prod2 - Action Code: -

Cause

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