In Open UI Signature Pad, Error is Popped Up When CTRL+S Is Used
Last updated on FEBRUARY 28, 2018
Applies to:Siebel CRM - Version 18.104.22.168.10 [IP2014] and later
Information in this document applies to any platform.
On : 22.214.171.124.10 [IP2014] version, System Admin
Trying to edit the signature and press CTRL+S, getting browser popup mentioning - "Invalid operation. Please click 'OK' and choose the 'Save' or 'Cancel' button on the Signature pad to continue."
When user is hitting OK button, expected the edited Signature must not get saved, but it is getting saved to Database.
The issue can be reproduced at will with the following steps:
1. Signature applet - try to edit the signature
2. press CTRL+S
3. browser popup mentioning - "Invalid operation. Please click 'OK' and choose the 'Save' or 'Cancel' button on the Signature pad to continue."
4. hit OK button
5. observe the edited Signature it is getting saved in Database.
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