Multiple Record Selection Is Lost When Previous / Next Record Set Is Clicked
Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 15.8 [IP2015] and later
Information in this document applies to any platform.
On : 15.8 [IP2015] version, if user is on first / last page and clicks Previous / Next Record Set, selection is lost and first / last record is selected by default.
1. Go to Accounts -> Accounts List (SIS Account List Applet)
2. Create multiple records.
3. Select 2 of them (say 3rd and 6th).
4. Click "Next Record Set" (if you are not on the last page, you need to click it twice).
=> selection is lost and last record is selected, instead.
Same behavior is seen if the user clicks "Previous Record Set". The selection is lost and first record is selected by default.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms