OUI Applet With Base And Query Modes Loses Search Spec In RefineQuery (Doc ID 2125605.1)

Last updated on AUGUST 27, 2016

Applies to:

Siebel Financial Services CRM - Version 15.8 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.8 [IP2015] version, Configuration - General

ACTUAL BEHAVIOR
---------------
List applet has Base (Applet List (Base/EditList)) and Query (Applet Form Grid Layout) modes.
A new query is entered and executed. When RefineQuery is called, applet toggles to Query mode but all fields set in previous NewQuery are empty.

Checked the search expression of the underlying business component in WebApplet_PreInvokeMethod and WebApplet_InvokeMethod for RefineQuery method.
It still holds the correct values of the currently active query. Search values do not seem to make it to the query applet.

EXPECTED BEHAVIOR
-----------------------
When RefineQuery is called, applet toggles to Query mode but all fields set in previous NewQuery should not be empty.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Added Applet Toggle to Vanilla "SIS Account List Applet"
   <APPLET_TOGGLE
     APPLET="SIS Bankruptcy Account List Applet"
     AUTO_TOGGLE_FIELD="Id"
     AUTO_TOGGLE_VALUE="0-1"
     INACTIVE="N"
     NAME="SIS Bankruptcy Account List Applet"
     SEQUENCE="1"
     UPDATED="04/07/2016 00:56:50"
     UPDATED_BY="SADMIN"
     CREATED="04/07/2016 00:56:50"
     CREATED_BY="SADMIN">
 </APPLET_TOGGLE>
2. Changed "SIS Account List Applet" Applet Mode to "Base"
3. Logged into the Application > Accounts > Accounts List > Queried after Site "P*"
4. Clicked on Refine Query

Results
----------------------
#4. Search spec is missing


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the previously entered search spec.

Cause

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