Items Disappear In Edit Promotion UI For A Long Promotion (Doc ID 2125702.1)

Last updated on JANUARY 10, 2017

Applies to:

Siebel CRM - Version 15.6 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.6 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Items disappear in Edit Promotion UI for a long promotion


EXPECTED BEHAVIOR
-----------------------
All items in promotion displayed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.In Edit Promotion UI for promotion with more components at certain point the last items on the list begin to disappear and so can't be modified.
2. The issue exists in both High Interactivity and Open UI (repro Sample Database in attached video).


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms