In Open UI, Any New Field Added Does Not Retain Data After User Adds Signature And Saves Record (Doc ID 2125826.1)

Last updated on JUNE 23, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.10 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.10 [IP2014] version

In Open UI, if a User enters  Name and Signature and goes ahead to Click on Save Button then this action  clears Name Field.   The Field fails to retain data for new record after user adds signature and saves record.

Changes

 1. Enable New Record functionality for both FS Invoice Signature List Applet and FS Invoice Signature Form Applet-OUI,

 2. Add edit web template to FS Invoice Signature Form Applet-OUI

 3. In the application UI

 4. Add new record by clicking Menu Option from the Form Signature applet

 5. Populate required Fields  in List Applet

 6. Use the Mouse to click on Comments Field in the Form Applet and enter Data


 7. Use mouse to click on signature, add signature, then click save record from menu

Cause

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