Smart Script OUI: Script Designer View - Empty Answer Pick Applet (Doc ID 2126238.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

Siebel SmartScript - Version 15.4 [IP2015] to 15.9 [IP2015] [Release V15]
Information in this document applies to any platform.

Symptoms

 On : 15.4 [IP2015] version, SmartScript

The OpenUI application hangs when selecting the default branch when creating Page Branching. This happen on Siebel OpenUI in Chrome and IE

Reproduction Steps:
1. Got to: Administration - SmartScript --> Script --> Designer
2. Drag drop Page
3. Pick Page name from Pick Applet that opens
4. Drag drop second Page
5. Pick Page name from Pick Applet that opens
6. Drag connector between the two Page
7. Select Question from Pick Question applet
8. Pick Answer applet pops up and press "Default Branch"
9. Pick Question applet pops up but applet cannot be closed and application hangs

Cause

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